Shipping Policy
Last updated: January 2025
At FR Wonders, we are committed to delivering your organic produce fresh, safe, and on time. This Shipping Policy provides details on our delivery areas, charges, timelines, and packaging.
1. Delivery Areas
We currently deliver to:
- Karimangalam and surrounding villages
- Dharmapuri town and district
- Select towns in northern Tamil Nadu
We are actively expanding our delivery network. If your area is not currently serviceable, please contact us and we will try our best to accommodate your order.
2. Shipping Charges
| Order Value | Shipping Charge |
|---|---|
| Below βΉ500 | βΉ50 |
| βΉ500 and above | FREE |
3. Delivery Timelines
- Same-Day Delivery: Orders placed before 10:00 AM may be eligible for same-day delivery within Karimangalam and nearby areas, subject to availability.
- Next-Day Delivery: Orders placed after 10:00 AM will generally be delivered the following day.
- Extended Areas: Delivery to farther locations within the Dharmapuri district may take 1β2 additional days.
Note: Delivery timelines may be affected by weather, local holidays, or unexpected circumstances. We will notify you of any delays.
4. Packaging
We use eco-friendly, biodegradable packaging that keeps your produce fresh during transit. Our packaging is designed to minimise environmental impact while maintaining product quality. We avoid single-use plastics wherever possible.
5. Order Tracking
Once your order is dispatched, you will receive a notification via WhatsApp or SMS with delivery details. For order status updates, please contact us with your order number.
6. Delivery Attempts
We make one delivery attempt per order. If you are unavailable at the time of delivery, we will contact you to reschedule. If we are unable to reach you, the order may be cancelled and a refund will be processed after deducting any applicable delivery costs.
7. Perishable Products
Fresh fruits, vegetables, leafy greens, and herbs are highly perishable. Please ensure someone is available to receive the delivery and refrigerate products promptly upon receipt for maximum freshness.
8. Damaged or Missing Items
If your order arrives damaged or with missing items, please refer to our Refund Policy and contact us within 24 hours of delivery.
9. Contact
FR Wonders
No. 633 V.Pallipati, Karimangalam, Dharmapuri 635202
Email: info@frwonders.com